Terms & Conditions

Terms and Conditions for Holla Taxi

Welcome to Holla Taxi, a taxi service provided by Holla Taxi Coventry. By booking a taxi or using our taxi services, you agree to be bound by these Terms and Conditions. Please read them carefully before booking a taxi or using our taxi services.

  1. Booking a Taxi

To book a taxi, you must provide us with your pickup location, destination, and payment information. You must also provide us with your name and contact information. You must be at least 18 years old to book a taxi with us.

  1. Payment

You must pay for our taxi services at the time of booking. We accept payment by credit card or debit card. We will not charge you until we have confirmed your booking.

  1. Cancellation and Refunds

You may cancel your taxi booking at any time up to 30 minutes before your pickup time. If you cancel within 30 minutes of your pickup time, we will charge you a cancellation fee of 50% of the taxi fare. If we cancel your taxi booking for any reason, we will refund your payment in full.

  1. Use of Taxi

You must use our taxi services for the purpose of transportation only. You must not use our taxi services for any unlawful or fraudulent purpose.

  1. Passenger Conduct

You must conduct yourself in a respectful and appropriate manner while using our taxi services. You must not engage in any behavior that is disruptive or offensive to the driver or other passengers.

  1. Liability

We will not be liable for any loss or damage caused by any event or circumstance beyond our reasonable control. We will not be liable for any loss or damage caused by your use of our taxi services, except to the extent that such liability cannot be excluded under applicable law.

  1. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our business practices or legal requirements. We will notify you of any changes by posting the updated Terms and Conditions on our website.

  1. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or our taxi services, please contact us at the following email address: [insert email address]. We will do our best to respond to your inquiry as soon as possible.


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